NOC Data center | IP Networking | SOC Analyst | SIEM | SOAR | IBM QRADAR | Threat Detection and Investigations | Cyber Security Enthusiast.
As an Assistant Executive (NOC Associate) at Jubilee Life Insurance Company Limited, I am responsible for handling and overseeing the Network and Security Operations Center (NOC-SOC) functions. My key responsibilities include monitoring the network performance and ensuring the smooth running of systems and applications, managing incident and problem resolution, and handling escalations to higher-level support teams.
customer cares, Branch end operation and maintenance servings as Call center representative
Primary duties were include maintenance of computer networks, hardware, software, and other Support related systems and servers, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary.